NOC, Support & Sales Operating Hours
Our technical support desk and automated provisioning systems operate 24 hours a day, 7 days a week, 365 days a year. Sales and billing consultations follow US Eastern Time (ET).
Tuesday, November 10, 2026 — 2:17 PM EST
All published desk schedules operate on US Eastern Time (America/New_York). Hours are subject to adjustment on major US federal holidays.
Technical Support Desk (24/7)
Open 24 hours a day, Monday through Sunday. Hardware monitoring, VMware VPS troubleshooting, Plesk server assistance, and network incident escalation never sleep.
Submit Support TicketSales & Colocation Desk
Open Monday – Saturday, 8:00 AM – 6:00 PM ET (Closed Sunday). Pre-sales architecture questions, custom rack quotes, and multi-server billing inquiries.
Contact Sales DeskAutomated Provisioning (24/7)
Self-service ordering for Linux & Windows VPS, Plesk Web Hosting, VoIP PBX, and Domain Registrations/Transfers runs 24/7/365 through the Client Portal.
Deploy InstantlySales & Support Desk Schedule (US Eastern Time)
Please note that we reserve the right to adjust desk hours without prior notice; emergency NOC monitoring remains active 24/7.
| Day of Week | Sales Desk (ET) | Technical Support Desk (ET) | Online Ordering & NOC Monitoring |
|---|---|---|---|
| Monday | 8:00 AM – 6:00 PM ET | 24 Hours | 24 Hours / Automated |
| Tuesday | 8:00 AM – 6:00 PM ET | 24 Hours | 24 Hours / Automated |
| Wednesday | 8:00 AM – 6:00 PM ET | 24 Hours | 24 Hours / Automated |
| Thursday | 8:00 AM – 6:00 PM ET | 24 Hours | 24 Hours / Automated |
| Friday | 8:00 AM – 6:00 PM ET | 24 Hours | 24 Hours / Automated |
| Saturday | 8:00 AM – 6:00 PM ET | 24 Hours | 24 Hours / Automated |
| Sunday | Closed (Ticket Queue Open) | 24 Hours | 24 Hours / Automated |
